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How to Write a Résumé

Prospective employers use the information on your résumé to determine whether you will be granted an interview. It is very important that your résumé emphasizes your relevant experience and achievements because it is usually the script for the interview. Following are some tips and a sample résumé:
1. Make it one page only.
2. Do not use graphics or photos.
3. Include your name, current address, email address and home phone number at the top.
4. Be certain that your career objective can be accomplished for the position in which you are applying.
5. Customize your resume for the position you desire
6. Start with the most relevant achievement whether it is skills, experience or education at the top.
7. List experience and education in chronological order (most recent first.)
8. Use months and years for dates of employment.
9. Group different employers as one if you were at the same property through management changes. Also group various positions under one employer if at the same property or company.
10. Use bullet points under each employer to highlight your achievements using action verbs rather than listing a job description.
11. Do not include personal information such as age, marital status or hobbies.
12. Be absolutely certain there are no errors. Triple check the employment dates.
13. Omit "References Available" from the resume, but have them available.
14. Do not attach documents such as recommendation letters, diplomas or certificates.

Example Résumé

Lee Sing Queen
100 Apartment Row
Atlanta, GA 30342
(404) 222-2222

Career Objective

To obtain a Leasing Consultant position with a progressive property management company that offers training and advancement for productive employees.


June 1998-Present ABC Apartments
ABC Properties
Leasing Consultant
Maintained a fifty percent closing ratio
Published monthly newsletter and planned resident activities
Organized and improved welcome packages
Promoted resident referrals by visiting local merchants
Received Leasing Consultant of the Month Award six times

April 1996-June 1998 My Favorite Store
Spend It All Mall
Sales Associate
Assisted customers with purchases
Processed daily sales reports and reconciled with receipts
Trained new associates

April 1994-April 1996 The Country’s Best Burgers
Food Server
Served over one hundred customers per hour
Trained new servers
Received Employee of the Month Award three times


1998 Basic Leasing ABC Properties
1998 Professional Leasing Program National Apartment Association
1996 Diploma City High School
When to Include a Cover Letter

Cover Letters must be customized to each position for which you apply in order to be effective. If you do not know enough details to fulfill the following requirements of a good cover letter, it is
best to omit it:
1. Address it to the person who will be making the hiring decision for the position you desire.
2. Relate your qualifications to the specific needs of the employer.
3. Emphasize your value as a potential employee by stressing skills and accomplishments.
4. Reiterate your qualifications when responding to a job announcement with specific job requirements.
5. Ask for an interview.
6. Keep it brief and be absolutely certain that the spelling and grammar are correct.

Following is an example:

Lee Sing Queen
100 Apartment Row
Atlanta, GA 30342
(404) 222-2222

April 1, 1999

Ms. H.R. Me
Regional Vice President
Major Properties
4000 Peachtree Road
Atlanta, GA 30042

Dear Ms. Me,

I am interested in learning more about the Leasing Consultant position in Atlanta that was advertised on the Human Landscaping Job Board.

I have approximately one year of property management experience and four years of additional customer service and sales experience. The enclosed resume includes more detailed information regarding my experience and accomplishments.

I want to make property management my career, and, therefore I am interested in working for a growing company such as Major Properties that offers training and advancement for productive employees.

I would appreciate the opportunity to meet you to further discuss how I may contribute to your company.

Thank you for your interest and consideration. I look forward to hearing from you.


Lee Sing Queen


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